Unable to Delete PM's from Inbox

Forum suggestions, help and advice.
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simpleR
Posts: 2448
Joined: Tue Oct 31, 2017 11:56 am

Post by simpleR »

Hi mods/admin.

The inbox allows 50 messages to be kept. When someone sends you another PM (51st message) you still get a notification but you have to delete some messages before it appears.

With my inbox nearly full, I usually go to the second page and delete the oldest 10 messages.

Possibly since the website was updated, this doesn't seem to work and I get the error.

"The submitted form was invalid. Try submitting again.'

I've tried deleting just one message or a group but get the same error.
400 Sport AWD - MY18 - Black, pano roof and thats about it 8-)

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PhilB
Posts: 681
Joined: Thu Oct 05, 2017 12:54 pm
Location: South Bucks

Post by PhilB »

I just had the same thing on the XE forums when trying to delete several messages at a time using the tick the box method.
Hopefully Rob will be along to sort things out.

What does work for me is to open each individual message and then delete it using the small cross in the red circle much like a post on the forums.
A bit laborious but might give some breathing space.
Rob
Site Admin
Posts: 193
Joined: Mon Mar 31, 2014 3:38 pm

Post by Rob »

Thanks I get the same. I’ve increased the limit to 100 until the issue is sorted.

Thanks
Rob
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scm
Posts: 5033
Joined: Fri Aug 10, 2018 11:39 am
Location: Southampton, UK

Post by scm »

Thanks Rob, your efforts are much appreciated.
MY18 F-Type V8 R AWD in Glacier White
Lots of leather and toys, and loads of noise!
Rob
Site Admin
Posts: 193
Joined: Mon Mar 31, 2014 3:38 pm

Post by Rob »

Hi,
This issue should now be fixed.

Thanks
Rob
simpleR
Posts: 2448
Joined: Tue Oct 31, 2017 11:56 am

Post by simpleR »

Yes, thank you .
400 Sport AWD - MY18 - Black, pano roof and thats about it 8-)
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