Hmm to Harwoods or not to……

Anything F-Type related......
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Post by Rimbo » Thu Oct 07, 2021 7:36 pm

Evening all.

I’ve got a 2014 340 and it’s due a service (last service was a year ago performed by the dealer I bought it from but it didn’t go online).

It’s done 18k miles and I’m wondering whether to get it done at Harwoods keeping the online jag dealer history or at a local(ish) jag specialist who can update it online as well. Independent has a good reputation.

What would you do? Go with Harwoods where I know the wallet will get a hammering or go with the Indi? Is a dealer history actually worth it?

Doesn’t help the my Harwoods (Chichester) are a bit pants!

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Post by mickjaguar » Thu Oct 07, 2021 7:57 pm

I've used an indie specialist with Alfa's and Fiat's previously being both better and cheaper. If your car isn't under warranty, service history from a specialist is just as good as a main dealer (warranty might be OK anyway)

I've used Harwoods Chichester 3 times now and am quite happy them. Their rates are quite expensive, but they do to the 3+ scheme for older cars now, where JLR subsidise the labour rate.
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Post by scm » Thu Oct 07, 2021 7:59 pm

Independent every time. Saves money and (IME) he'll do what's actually needed, not just follow a box ticking schedule. And given how rubbish some dealers are according to reports in various fora, I'm not convinced that dealer servicing is really worth having. It's often hard to get my independent to take my money! All you'll miss is maybe courtesy cars and "free" coffee.
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Post by Rimbo » Thu Oct 07, 2021 8:28 pm

Thanks both. Think the Inde it is. I’ve got a warranty but it only states servicing up to date rather than dealer etc. 👍
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Post by jono_h » Fri Oct 08, 2021 7:30 am

Rimbo wrote:
Thu Oct 07, 2021 8:28 pm
Thanks both. Think the Inde it is. I’ve got a warranty but it only states servicing up to date rather than dealer etc. 👍
Yep, you should be able to go Independent without any warranty issues - I think it’s consumer law now.

Mine was Dealer serviced last year - they did the wrong one, incorrectly recorded it, then said they couldn’t amend the service history.
Indie this year - charged £65 less than quoted, and when I pointed out that they’d recorded a front diff oil change on a RWD car, had it corrected in minutes.

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Post by gasgas » Fri Oct 08, 2021 8:43 am

inde every time, if under warranty make sure they use genuine parts.

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Post by Philskill » Fri Oct 08, 2021 9:43 am

You answered your own question, Independent with a good reputation, or dealer that's a bit pants... errr no brainer.
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Post by CPBLondon » Fri Oct 08, 2021 6:05 pm

I still shudder when I was given the breakdown of the service costs for my 5 year service by the dealer. Labour was £220 an hour and they were going to charge £5 for the water to top up my already topped up windscreen wash. That was enough for me to go to a local Indie who gave me free coffee and invited me to look under my car on the ramp and took me with him on the test drive to discuss the car. Parts cost were exactly the same but clearly saved a good amount on labour. Indie every time…
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Post by cj10jeeper » Fri Oct 08, 2021 7:28 pm

Just had the choice to make myself. To date always stuck to main dealer and was going to. Booked in the service and surprised to hear £700 inc. plug change.
I would probably have gone ahead but a covid outbreak closed the workshop and pushed it to November, so phoned my Indie who did an older XF of mine for several years Asking £200 plus Vat and plugs not required at age or mileage. Will collect (and I trust them)
Given the age it won't decrease the car value by c£500 and no plans to sell so booked in and was in the end a no brainer

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Post by mono-uk » Fri Oct 08, 2021 11:36 pm

would be nice to have a thread listing trusted indy's that people use around the country
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