I’m hoping for some guidance guys as I’ve come to a full stop with Hatfields. My 2017 V6S AWD Coupe 20k mls has bubbling from corrosion, about 1” square at the lower forward edge of the passenger door.
I bought the car in May last year, and this January put a claim in for warranty on the corrosion.
The dealership had it assessed and forwarded the claim to JLR, so obviously they agreed it was a warranty matter however, JLR have rebuffed the claim saying it is from a stone chip and therefore not covered.
I took independent advice from Brooklands Autobody who were Jaguar Approved for body work repairs and also another paint specialist, both are convinced it is purely corrosion and definitely not from a stone chip!
Both tell me that this is not uncommon on JLR and BMW/Audi types.
Apparently it results from a small particle that settles in the area during spraying. Both also say the ‘supposed stone chip’ area has probably happened since the bubble occurred or during the assessment process, and not likely the cause of the corrosion.
Has anyone else had this? I’ve come up against a brick wall where JLR simply say ‘it’s not our fault’, even though the the car is less than 5 years old and within corrosion warranty.
Advice appreciated.
2017 V6S AWD Coupe 20k
