Beware Jet2
I was booked on a return flight to Tenerife tomorrow and due to the ongoing coronavirus issues as expected my flight was cancelled, oh well these thing happen. As jet2 cancelled my flight I was due a refund fine I thought. But they say as only my outbound flight is cancelled I am only entitled to outbound refund only . I say to them I booked a return package so I should get a full return refund. And what good is a return flight only when I can't get there in the first place But No I only get the cancelled flight refund. Any advice?
2014 V8S Convertible in black all the extras plus lots of carbon bits.
H&R lowering springs
Eibach 15mm wheel spacers
H&R lowering springs
Eibach 15mm wheel spacers
On checking current laws it says.....
If your flight is cancelled
You have the legal right to either:
1) a full refund - including other flights from the airline that you won’t use in the same booking such as onward or return flights
2) a replacement flight to get you to your destination
Obviously just trying their luck!
https://www.citizensadvice.org.uk/consu ... cancelled/
If your flight is cancelled
You have the legal right to either:
1) a full refund - including other flights from the airline that you won’t use in the same booking such as onward or return flights
2) a replacement flight to get you to your destination
Obviously just trying their luck!
https://www.citizensadvice.org.uk/consu ... cancelled/
400 Sport AWD - MY18 - Black, pano roof and thats about it
And Jet2 websites says:
https://www.jet2.com/faqs?topic=flight- ... es-it-cost
"If we cancel your flights and can’t offer a suitable alternative, we will give you a full refund."
https://www.jet2.com/faqs?topic=flight- ... es-it-cost
"If we cancel your flights and can’t offer a suitable alternative, we will give you a full refund."
400 Sport AWD - MY18 - Black, pano roof and thats about it
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- Posts: 1914
- Joined: Sat Apr 15, 2017 8:37 pm
Interesting stance they are taking
I will know more myself in the next couple of days as was scheduled to travel later next week. So far they only cancelled the next 7 days (from Sunday)
I’ll certainly just go down the cc chargeback route if I have any outbound only nonsense from them
I will know more myself in the next couple of days as was scheduled to travel later next week. So far they only cancelled the next 7 days (from Sunday)
I’ll certainly just go down the cc chargeback route if I have any outbound only nonsense from them
2014 MY 3.0 V6S Roadster
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
2016MY V6S Coupe RWD Auto 380PS Supercharged
Rhodium Silver
Panoramic Glass Roof
Sports Seats (heated) in Jet Leather
Seat Memory Pack 2 (14x14 way)
Powered Tailgate (open & close)
Reverse Park Camera with Guidance
Front Parking Aid
Rhodium Silver
Panoramic Glass Roof
Sports Seats (heated) in Jet Leather
Seat Memory Pack 2 (14x14 way)
Powered Tailgate (open & close)
Reverse Park Camera with Guidance
Front Parking Aid
I just rang them back to reschedule my return flight and rebook another outbound one. The girl I got this time said I should have been refunded the whole amount for outbound and return so she refunded the remaining amount. Think jet2 need to retrain some of there staff. On a positive note the whole package was £100 cheaper. So more fuel for the F Type.
2014 V8S Convertible in black all the extras plus lots of carbon bits.
H&R lowering springs
Eibach 15mm wheel spacers
H&R lowering springs
Eibach 15mm wheel spacers
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- Posts: 1914
- Joined: Sat Apr 15, 2017 8:37 pm
Glad this worked out well
I just got my cancellation notice today:
We’re sorry but we’ve had to cancel your flights to Mainland Spain due to the unprecedented coronavirus (COVID-19) outbreak. We’ll be providing you with a full refund, which will appear in your account within the next 28 days. If we’ve already been in touch about your cancelled booking, please ignore this message.
I wonder if I can self isolate when the time comes in the F Type on winding roads in Wales and Scotland??
I just got my cancellation notice today:
We’re sorry but we’ve had to cancel your flights to Mainland Spain due to the unprecedented coronavirus (COVID-19) outbreak. We’ll be providing you with a full refund, which will appear in your account within the next 28 days. If we’ve already been in touch about your cancelled booking, please ignore this message.
I wonder if I can self isolate when the time comes in the F Type on winding roads in Wales and Scotland??
2014 MY 3.0 V6S Roadster
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
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