Inaccurate service history invalidating warranty

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Monster
Posts: 28
Joined: Fri Aug 25, 2017 9:39 pm

Post by Monster »

I had a bit of a moment today.
I registered with the Jag online service history (OSH) site today.
It showed that my car was overdue a service by 200 odd days!
Besides being simply overdue a service it would probably invalidate my warranty and having just booked my car into my local dealer for some warranty work, I was quite concerned.
The person I bought it off had told me it had been serviced by a main dealer in Jan.

I called the dealer who he stated had serviced the car only to be told the last service was 19 months ago. This oversight would indeed invalidate my warranty.

I was ready to take this up with the person i bought the car off when the Jag dealer said he would just check another data base, just in case. Thankfully he discovered that the car had indeed been serviced this year but the OSH site had not been updated.

The OSH site has now been updated and all is well again.

If you haven't regustered with the OSH site, the link is below, it's worth a check!
https://www.jaguar.co.uk/owners/servici ... story.html

Mark

The Jagster
Posts: 1132
Joined: Tue Jul 21, 2015 5:36 pm

Post by The Jagster »

Thanks for the link Mark.
2014 V6s convertible Rhodium Silver with Propeller alloys & black interior.
cj10jeeper
Posts: 1914
Joined: Sat Apr 15, 2017 8:37 pm

Post by cj10jeeper »

Thanks for posting the link - just registered
2014 MY 3.0 V6S Roadster
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
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