Weeping Diff

Deleted User 1088 · Post by **Deleted User 1088** » Tue Feb 26, 2019 3:46 pm

Hello

Yes .. as other have said please keep us posted

AsifG · Post by **AsifG** » Tue Feb 26, 2019 4:28 pm

JurassicF wrote: ↑Tue Feb 26, 2019 2:01 pm Although mine was replaced under the 3 year warranty, I cannot imagine why it would not be covered under the extended warranty.
It is a design fault with the original seals, not a wear and tear issue. The replacement seals are of a new design according to my dealer.
A quick chat with your dealer should clarify this.
Good luck, let us know how you get on.

Thanks and will do!

Will contact the Dealer tomorrow and see what they say

AsifG · Post by **AsifG** » Wed Feb 27, 2019 6:15 pm

So I called the Service advisor at my local Dealer who knows me as a customer, and she said straightaway that it was covered. But she couldn't get me in until mid March so I've called Jag Assist who are coming out tomorrow. If they say it's ok to drive (I noticed I have drips around the size of 50p on my driveway), then I'll drive it and if the diff gets damaged I'll have comeback. Likely that they'll get me into a courtesy car for a couple of weeks which is fine by me.

I'll keep you posted!

JurassicF · Post by **JurassicF** » Wed Feb 27, 2019 6:41 pm

I had a XF courtesy car whilst they did the seals but as they messed that up and it needed a new diff, Jaguar said as my car was an "S" I had to have a similar car. So they sent down an XE 380S, which I had great fun playing with.
Push for something nice, you never know what they may provide.

AsifG · Post by **AsifG** » Fri Mar 01, 2019 10:43 am

Quick update - Jag Assist came out yesterday and said I shouldn't drive it so got me into a hire car (BMW 3 series!). Dealer confirmed that the fault is covered under Extended Warranty and bumped me up the queue so my car will be ready early next week.

Thanks for your comments!

Deleted User 1088 · Post by **Deleted User 1088** » Fri Mar 01, 2019 11:38 am

That's great news ..

JurassicF · Post by **JurassicF** » Fri Mar 01, 2019 1:22 pm

Good news, but poor planning getting you into a BMW rather than a Jaguar!

JurassicF · Post by **JurassicF** » Fri Mar 01, 2019 1:22 pm

Do you know if they are just replacing the seals or the whole diff?

AsifG · Post by **AsifG** » Fri Mar 01, 2019 2:02 pm

JurassicF wrote: ↑Fri Mar 01, 2019 1:22 pm Good news, but poor planning getting you into a BMW rather than a Jaguar!

It's a Thrifty Hire car. No courtesy cars were available and their priority was to get me into any car rather than be without one, which is fine by me tbh.

They said they are replacing the seal rather than the diff. Mine isn't noisy so assuming they don't overtighten it I should be fine!

JurassicF · Post by **JurassicF** » Fri Mar 01, 2019 2:07 pm

Hope all goes well with the repair.

Weeping Diff

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