Incontrol cut out with stop/start
I have a MY19 with intouch control pro. The annoying issue is that with stop start enabled the infotainment and central dash display cut out for a second when the start process happens. This also cuts the USB for CarPlay making it pretty unusable. Not sure if this is an electrical problem or a software problem. Anyone seen the same?
I use carplay and on the odd occasion when I’ve forgotten to switch off the stop/start it hasn’t affected the infotainment at all so you do have an issue, it may be a slightly weak battery so the voltage drops too far during startup?
I’ve recently seen a similar effect where my screen briefly goes blank when the engine restarts. I’ve not noticed any audio impact and assume that is because I’ve not had anything playing at the time. I tend to agree with GusA an that this could be another consequence of a low battery.
400 Sport, white, panoramic roof, perfect
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- Joined: Sat Apr 15, 2017 8:37 pm
If the issue were a low battery then I’m sure stop start would not activate as it checks voltage.
2014 MY 3.0 V6S Roadster
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
Subtle enhancements to create the car I wanted from SVR nose cone, 400 series side skirts & customised 'design' rear bumper, to heated SVR steering wheel and more
I'd guess the actual start draws so much current for a brief time that there's not much left for anything else. Another reason to disable it as a matter of course - it serves no useful purpose.
MY18 F-Type V8 R AWD in Glacier White
Lots of leather and toys, and loads of noise!
Lots of leather and toys, and loads of noise!
Update. Car went into JLR Main dealer. They diagnosed a power control module via an error code. The power control module was replaced (6 hours labour required) and it has resolved the problem. It appears to have resolved an intermittent usb connection problem too which appeared related.
Just digging out an old thread as I am having this same issue on rare occasion when the engine starts on a stop/start at an intersection the infotainment system goes black, if I have carplay on it loses connection. Looks like there is a solution but will need to take to a dealer. It isn't often and so will wait for service but good to know it isn't just me.
Current: Fuji White MY19.5 P300 R-Dynamic F-Type Convertible 20" Black wheels, Exterior Black Pack, Windsor Leather performance Seats etc.
Previous: Italian Racing Red MY17 Jaguar XE 25t R-Sport, Black Pack, 19" black venom wheels, sunroof etc.
Previous: Italian Racing Red MY17 Jaguar XE 25t R-Sport, Black Pack, 19" black venom wheels, sunroof etc.
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