There’s an electronic ‘switch’ on Topix that needs to be set for SOTA to work for your car. Speak to the Jaguar dealership and they should be able to sort that out remotely for you.
Software Update Available V20C
Thanks guys. I looked through the menus tonight and there's nothing about SOTA anywhere and every update button says it's already done. Oddly the last update was done on the day I picked it up 5 weeks ago so I'm surprised it seems so out of date.
Dealer emailed about that SOTA setting.
Dealer emailed about that SOTA setting.
Bluefire P450 AWD Dec '21
i'd guess their supplier installs the software so all modules get installed on the production line with a known software level. Mine had been on 19C since 2018 and it only updated a few weeks ago (see my previous post above in this thread) having told me "up-to-date" every time I checked. Hope you can get yours sorted out.
MY18 F-Type V8 R AWD in Glacier White
Lots of leather and toys, and loads of noise!
Lots of leather and toys, and loads of noise!
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- Posts: 15
- Joined: Sun Nov 28, 2021 12:42 pm
Well that didn't go to plan main dealer updated my Sat Nav today but said the Telematics unit is now faulty and could not finish update so I have no satnav voice, Yes I checked the volume,no 4G connection,no jaguar remote just displays your car may have been stolen ,TCU on back order what a pain, will get back to me Monday with a solution
Black F Type 400 sport MY18
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- Posts: 15
- Joined: Sun Nov 28, 2021 12:42 pm
something strange, yesterday Jaguar remote thought my car may have been stolen,not the case today back to normal,4G now working ,updated to 21B, dealer only updated to 19c, everything is working apart from satnav voice guidance,it mutes radio but has no sound,yes i have checked volume is turned up, any ideas why ? latest maps installed as well, thanks in advance
Black F Type 400 sport MY18
Did you get a call from InControl?The_Leaping_Cat wrote: ↑Sat Feb 05, 2022 6:48 pm something strange, yesterday Jaguar remote thought my car may have been stolen,not the case today back to normal,
MY18 F-Type V8 R AWD in Glacier White
Lots of leather and toys, and loads of noise!
Lots of leather and toys, and loads of noise!
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- Posts: 15
- Joined: Sun Nov 28, 2021 12:42 pm
No I did not get a call remote just displayed this
Black F Type 400 sport MY18
After 2 weeks of no reply from the Jag dealer on my SOTA access I tweeted jagUK and they replied in 24 hours saying "there is an error screen showing when viewing the vehicle software level, this would require an investigation at a Jaguar approved retailer."
Bugger!!
So now I'll have to get back in touch with the dealer to sort that out. Hopefully it's a while-you-wait Saturday morning reset/reinstall rather than leaving it with them all day. I've just ordered a 64Gb USB to do the maps manually. It's a pity you can't cherry pick which countries on the map you want because 98% of that is european roads I have no interest in.
Bugger!!
So now I'll have to get back in touch with the dealer to sort that out. Hopefully it's a while-you-wait Saturday morning reset/reinstall rather than leaving it with them all day. I've just ordered a 64Gb USB to do the maps manually. It's a pity you can't cherry pick which countries on the map you want because 98% of that is european roads I have no interest in.
Bluefire P450 AWD Dec '21
My car currently running 21B, but recently suffered loss of 4G and spurious tracker alarms, one of which was when the car was stationary in the garage. Have charged up the battery as it seemed co-incident with starting the car, but have noticed the 4G is sometimes unavailable for a period of time, then after a few miles appears. Starting to think possible hardware problem (antenna or telematics), will chase up again with the dealer this week, having phoned twice and no-one called back. Thankfully have extended warranty in case.
2.0L MY2018 Caldera Red.
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- Posts: 15
- Joined: Sun Nov 28, 2021 12:42 pm
Finally everything is now working,new Telematics module,sota working, hotspot,4g,running 21b now, thanks for the advice
Black F Type 400 sport MY18
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