Remote Climate / Start

Technical Advice, Faults and How-To Information.
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ralphr1780
Posts: 145
Joined: Wed Apr 29, 2020 9:29 am

Post by ralphr1780 »

Hi, I don't see remote climate/start tab in my remote app.
I have only "door lock and "beep & flash" tabs.
Is this feature limited to certain countries only? Or do I have to download a different app version? Or any other hint? Thanks.
ralph
V6S-AWD-Coupé-LHD-Caldera Red-MY20 aka Red Devil
SVR-Coupé-LHD-Santorini Black-MY20 aka Nyx

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NCE 61
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Location: Lendelede Belgium

Post by NCE 61 »

Some countries don’t allow the remote start Belgium for one as I only have the functions you mention
2018.5 F-Type Convertible 2.0 Litre BRG
StevenS
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Joined: Sat Jan 16, 2021 5:39 pm

Post by StevenS »

Have you paid the annual subscription. I think I only had limited functions until you subscribe then the others work

I think it is £36 per year - easiest way is to contact Jaguar customer services. If the car is logged to someone else they can sort that to at no charge - my local dealer wanted to charge me £80 to do it !! Need to send them a copy of V5.
2015 3.0V6 S 380bhp Coupe. Corrus grey metallic with smoked grey alloys.
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scm
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Location: Southampton, UK

Post by scm »

Which version of the app do you have, there's an old V1 and a newer (but not IMO better) V2? For the V1, beep and flash is on the first screen, remote start is on the second (swipe left to access).
MY18 F-Type V8 R AWD in Glacier White
Lots of leather and toys, and loads of noise!
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ralphr1780
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Post by ralphr1780 »

I have both V1 and V2, non has the remote climate application.
Maybe I should try to change my residence address in my JLR account ;)
ralph
V6S-AWD-Coupé-LHD-Caldera Red-MY20 aka Red Devil
SVR-Coupé-LHD-Santorini Black-MY20 aka Nyx
01286p
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Post by 01286p »

I have Version 2.3.1 for my 2017 V6S Coupe .
The Remote Start is there and works sometimes, more often it says that there is an error but worse still if the car has not been used for a while it will say that
"Climate is disabled as the time for running has been used. The next engine start will enable climate. "
This morning I drove it at 9.52 and now 12.58 the time has expired.
Therefore this feature is not of much use if I cannot warm the car up , whilst laying in bed on a frosty morning.
StevenS
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Joined: Sat Jan 16, 2021 5:39 pm

Post by StevenS »

I have version 2.5.2 on my iPhone and it seems to work fine - occasionally times out on remote start if phone signal isn't great but other than that no issues

Hope you manage to get it resolved

Steven
2015 3.0V6 S 380bhp Coupe. Corrus grey metallic with smoked grey alloys.
Fez
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Post by Fez »

If your can is in sleep mode, then it will not show on the latest app. Car has to be awake for the romote start to show.
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Deleted User 1715

Post by Deleted User 1715 »

Now have version 2.6.0 of the app (iOS) and although booked in for first service next week it now shows this! That’s some service interval.

B36FF382-4EB6-43F9-A861-A084FBD3E642.jpeg

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