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Remote Climate / Start

Posted: Mon Feb 22, 2021 7:39 pm
by ralphr1780
Hi, I don't see remote climate/start tab in my remote app.
I have only "door lock and "beep & flash" tabs.
Is this feature limited to certain countries only? Or do I have to download a different app version? Or any other hint? Thanks.

Re: Remote Climate / Start

Posted: Mon Feb 22, 2021 7:45 pm
by NCE 61
Some countries don’t allow the remote start Belgium for one as I only have the functions you mention

Re: Remote Climate / Start

Posted: Mon Feb 22, 2021 9:38 pm
by StevenS
Have you paid the annual subscription. I think I only had limited functions until you subscribe then the others work

I think it is £36 per year - easiest way is to contact Jaguar customer services. If the car is logged to someone else they can sort that to at no charge - my local dealer wanted to charge me £80 to do it !! Need to send them a copy of V5.

Re: Remote Climate / Start

Posted: Mon Feb 22, 2021 11:09 pm
by scm
Which version of the app do you have, there's an old V1 and a newer (but not IMO better) V2? For the V1, beep and flash is on the first screen, remote start is on the second (swipe left to access).

Re: Remote Climate / Start

Posted: Tue Feb 23, 2021 8:48 am
by ralphr1780
I have both V1 and V2, non has the remote climate application.
Maybe I should try to change my residence address in my JLR account ;)

Re: Remote Climate / Start

Posted: Wed Feb 24, 2021 1:03 pm
by 01286p
I have Version 2.3.1 for my 2017 V6S Coupe .
The Remote Start is there and works sometimes, more often it says that there is an error but worse still if the car has not been used for a while it will say that
"Climate is disabled as the time for running has been used. The next engine start will enable climate. "
This morning I drove it at 9.52 and now 12.58 the time has expired.
Therefore this feature is not of much use if I cannot warm the car up , whilst laying in bed on a frosty morning.

Re: Remote Climate / Start

Posted: Wed Feb 24, 2021 1:44 pm
by StevenS
I have version 2.5.2 on my iPhone and it seems to work fine - occasionally times out on remote start if phone signal isn't great but other than that no issues

Hope you manage to get it resolved

Steven

Re: Remote Climate / Start

Posted: Wed Feb 24, 2021 5:16 pm
by Fez
If your can is in sleep mode, then it will not show on the latest app. Car has to be awake for the romote start to show.

Re: Remote Climate / Start

Posted: Sat Mar 06, 2021 10:47 am
by Deleted User 1715
Now have version 2.6.0 of the app (iOS) and although booked in for first service next week it now shows this! That’s some service interval.

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