Map Error

Technical Advice, Faults and How-To Information.
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Jamesrust777
Posts: 35
Joined: Mon Mar 22, 2021 11:54 am

Post by Jamesrust777 »

Hello,

I’ve had my F-Type R for just over a month now.
Since I bought it, the map hasn’t worked.

I can zoom in to street level detail but the issue is that the GPS location (the green arrow) is not placing the car correctly. It is putting me in the ocean near Africa :?
This is where the coordinates are “0:0”. Ultimately, the Map is not useable.

I (and Jaguar) believe it could be a GPS/Antenna issue.

So just a few questions,

1) has this happened to anybody else?

2) if the issue is the GPS antenna does anybody know if this is a simple case of ordering a part and fitting it (either by myself or a mechanic friend)

3) perhaps some kind of reset fudging may work, e.g. disconnect the battery and reconnect may restart things? :?

Jaguar wanted £180 just to diagnose the problem, plus I would pay for the part(s) plus labour. I will be using my phones map mostly but in previous cars I always had this on as the default screen so would be a “nice to have” feature. Not sure if it’s worth a potential £600+ job


Thanks,
James

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Last edited by Jamesrust777 on Fri Apr 23, 2021 4:20 pm, edited 2 times in total.
2018MY F-Type R
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CJSJAG
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Post by CJSJAG »

If you have CarPlay, you might consider just using Google maps with Siri.
Where I live in US, they have recently begun changing highway exit numbers (for no good reason and a total waste of time/money).
My (new) 2021 Jag maps are out of date and I am guessing will never be as current as Google.
So, if you have CarPlay, I think it is a better option.
One other thing: even the 2021 did not come with wireless CarPlay (cheap, cheap JLR !!), but a simple $120 dongle from Amazon solves that problem.
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simpleR
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Post by simpleR »

Hi, yes my car had the same issue. My car was either in the North Sea or driving around Isle of Wight.
A new antenna fixed it. (Mine was under warranty at the time).

So yes I would presume antenna.
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Tel
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Post by Tel »

You could try the ''Quick link'' section on the top-right hand side of the screen.

In there is a powerful SEARCH function that will yield all the answers you are after as it's a known fault.
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Derivative
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Post by Derivative »

If you bought it from a dealer, any dealer, and unless they declared it not working at point of sale, get them to fix it at their expense.

(Consumer Rights Act 2015)
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NavigatorNI
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Post by NavigatorNI »

Sounds like the antenna, see previous topic
viewtopic.php?f=21&t=3670&p
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Hammers
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Post by Hammers »

Tried to write a post on Consumer Rights that either I hit the wrong button or a mod thought wasn’t allowed? In any case as above you likely have rights under Consumer Rights as above or Statutory Warranty as opposed to Manufacturers Warranty - but not exactly certain about UK law.
Current: Fuji White MY19.5 P300 R-Dynamic F-Type Convertible 20" Black wheels, Exterior Black Pack, Windsor Leather performance Seats etc.
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PhilB
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Post by PhilB »

Hammers wrote: Fri Apr 23, 2021 11:07 pm Tried to write a post on Consumer Rights that either I hit the wrong button or a mod thought wasn’t allowed?
I think you must have hit the wrong button.
If I moderate a post I'll tell you why.
:D
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