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Technical Advice, Faults and How-To Information.
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Alsam
Posts: 43
Joined: Wed Mar 17, 2021 6:47 pm

Post by Alsam »

My maps dont seem to update.

Latest website version is 08.030.0118.0152 and my car version is 8.30.117.153 (latst updated 25/02/21). I use my imac with latest IOS (I dont have a microsoft system) and using latest Jaguar download program. The file is stored to a formatted FAT32 64GB memory stick. Yet when it is place in the vehicle the navigation program does not initiate !

Any ideas?

Whilst on the subect my infotainment software is S20C1 and vehicle software 19.2. Are these the lastest? My previous F-Pace had an issue where as I had to contact the dealer and ask them to check that ‘update over air’ was authorised ! This they did and every time the car found the update. This was advised on the Fpace forum.
First Edition P450
Eiger Grey
Red Brakes
Heated Screen
Panoramic Roof

MY2021

Deleted User 1715

Post by Deleted User 1715 »

I use Apple iOS and update to a 64Gb USB the same as you but I haven’t had any problems with maps update. Last updated on Saturday. My infotainment wouldn’t update over the air initially but once they looked up my car on their computer there’s a ‘switch’ to enable SOTA and once they’d selected that it’s worked fine, I’m now on 20C1.
User avatar
Alsam
Posts: 43
Joined: Wed Mar 17, 2021 6:47 pm

Post by Alsam »

Thanks GusA

Ive just received a call from the dealer. They authorised a SOTA form my car and whilst still on the phone my car found an update and is doing its stuff now. latest updat has just came out and is version version 21A.

Yet to see whats changed.

A865CF74-B26D-4505-BA3D-B9B962BBCB66.jpeg

First Edition P450
Eiger Grey
Red Brakes
Heated Screen
Panoramic Roof

MY2021
Diabolik
Posts: 131
Joined: Mon Jan 21, 2019 9:42 pm
Location: Berkshire

Post by Diabolik »

How do I check what software version do I have for maps and infotainment, I don't seem to be able to find a way.
thx.
MY17 V6 Coupe S, Ultimate /Santorini Black, Panoramic Roof, 20" wheels
Deleted User 1715

Post by Deleted User 1715 »

Diabolik wrote: Mon Apr 26, 2021 2:17 pm How do I check what software version do I have for maps and infotainment, I don't seem to be able to find a way.
thx.
For maps go into the navigation page then select settings. Select About and it should show currently loaded version.
Diabolik
Posts: 131
Joined: Mon Jan 21, 2019 9:42 pm
Location: Berkshire

Post by Diabolik »

Thank you Gusa.
MY17 V6 Coupe S, Ultimate /Santorini Black, Panoramic Roof, 20" wheels
Deleted User 1715

Post by Deleted User 1715 »

Diabolik wrote: Mon Apr 26, 2021 2:17 pm How do I check what software version do I have for maps and infotainment, I don't seem to be able to find a way.
thx.

For infotainment go to All settings then select Software Update, it will show you currently installed version and date.
Diabolik
Posts: 131
Joined: Mon Jan 21, 2019 9:42 pm
Location: Berkshire

Post by Diabolik »

Alsam wrote: Mon Apr 26, 2021 12:16 pm My maps dont seem to update.

Latest website version is 08.030.0118.0152 and my car version is 8.30.117.153 (latst updated 25/02/21). I use my imac with latest IOS (I dont have a microsoft system) and using latest Jaguar download program. The file is stored to a formatted FAT32 64GB memory stick. Yet when it is place in the vehicle the navigation program does not initiate !

Any ideas?

Whilst on the subect my infotainment software is S20C1 and vehicle software 19.2. Are these the lastest? My previous F-Pace had an issue where as I had to contact the dealer and ask them to check that ‘update over air’ was authorised ! This they did and every time the car found the update. This was advised on the Fpace forum.
Hi Alsam.
For your info I don't know if this is of help, I received a new sd card from the dealer as my system was not loading, the current map version on my model is 9.12.38.669223.
Maybe someone here can tell us if this is the latest map.

20210427_144951.jpg

MY17 V6 Coupe S, Ultimate /Santorini Black, Panoramic Roof, 20" wheels
User avatar
Alsam
Posts: 43
Joined: Wed Mar 17, 2021 6:47 pm

Post by Alsam »

Hi Diabolik

Great name ;-). Thanks for the info i’ll look into it as car going in for minor issues.

Cheers Al
First Edition P450
Eiger Grey
Red Brakes
Heated Screen
Panoramic Roof

MY2021
User avatar
bob_mcn
Posts: 118
Joined: Fri Sep 25, 2020 8:52 pm
Location: Near Chester, GB.

Post by bob_mcn »

Checked for a software update again today and it says I'm up to date, :roll: infotainment is 19c and connectivity 18.2, it should I reckon, be 20c1 and 19.2, but it has to go in to dealers on wed 5th for a software update to activate the SOTA, to connectivity 19.2 to be able to get the 20c1 update and future updates. DOH! :| I would have thought a MY 21 car would have been more up to date. :(
2021MY P300 1st edition Coupe, Eiger grey, with Climate, Privacy, and Tracker,
Previous: 2019MY XE 300 Sport {petrol) with lots of addons.
Previous: 2017MY XE 240 Portfolio (petrol) with a selection of addons.
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