Adrian Flux Insurance Services – up to 15% discount for F-Type forum members.'.........

Adrian Flux is the UK's largest specialist motor insurance provider. With a special discount just for forum members.
simpleR
Posts: 1568
Joined: Tue Oct 31, 2017 11:56 am

Post by simpleR » Tue Nov 27, 2018 11:22 am

I contacted them in July on the back of this topic.

My renewal price with MoreThan was £516 which when I called to query why it was cheaper on compare the market they dropped it to £436 so it matched.

The Flux quote began with a "1"..... and had too mant zero's afterwards. I dont recall the exact price but think it was £1390 ish so triple the price for a performance car with a 15% discount! I've seen AF posting on another forum for my previous car with the same sort of comments. "how much".

I'm sure they would be competitive on some quotes, there must be a sweet spot for age/claims/postcode/mileage/usage/etc that would mean they are cheaper in certain circumstances otherwise no one would insure with them.
400 Sport AWD - MY18 - Black, pano roof and thats about it 8-)

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captainham
Posts: 509
Joined: Sat Aug 29, 2015 12:09 am
Location: SW London

Post by captainham » Tue Nov 27, 2018 12:06 pm

They were 3x more expensive that my current provider when I checked about 2 months ago (without any discount codes)
F-Type V6S IRR Coupe MY2016 AT

M21ENO
Posts: 32
Joined: Sun Oct 13, 2019 6:45 am

Post by M21ENO » Sun Oct 27, 2019 6:08 am

Just to add both sides of the story re cost …. I have a multi-car policy with AF and their quote to add my newly acquired F Type felt good. So I benchmarked it with some other multi-car polices - to get a like for like comparison - and of the couple of companies I spoke to no-one could beat it. So - for me - cost OK. It's all circumstance dependent I guess.

However, on service levels I was disappointed that …

A) as do many other insurance companies these days they like to try to make some extra income via a charge 'for their admin' of adding a car. Annoying! On a multi-car policy you are unlikely to only ever be adding to your cars on renewal date.
B) despite having set everything up in advance when I actually bought the car their 'IT was down'; so they couldn't get me covered and on the road without some delay, and,
C) then they sent some spurious paperwork relating to one of my other cars.

Oh well, the not so fun side of car ownership.
F-Type V6S RWD Convertible
Salsa Red - Cirrus - Orbit

ahands
Posts: 4
Joined: Tue Jan 07, 2020 3:03 pm

Post by ahands » Tue Jan 07, 2020 3:12 pm

Used AF for the last 3 years on my BMW 6 Series and would always highly recommend, and always managed to beat comparison sites on price - Just switched to a FType R and they were quoting £1,600+ compared to the £675 through Elephant.

Pretty surprised given they are more sports car focussed and disappointed to move away from them, however I guess their panel of insurers seem to not like insuring FTypes by the looks of my quote and others previously.
2014 V8R Coupe - Salsa Red with Black Pack

DAN@ADRIAN FLUX
Posts: 24
Joined: Wed May 30, 2018 1:44 pm

Post by DAN@ADRIAN FLUX » Sat Jan 11, 2020 10:51 am

Hi.
I'm sorry we were unable to offer a competitive quotation for your new vehicle. Whilst we do our upmost to try and retain all our policyholders in some instances this ins't always possible I'm afraid.
Please feel free to give us a try again when your policy is up for renewal though as our schemes / markers are constantly evolving.
Regards,
Dan.

Edinburgh75
Posts: 20
Joined: Sat Aug 14, 2021 8:48 am

Post by Edinburgh75 » Tue Aug 17, 2021 9:15 am

I called them yesterday morning at 10:30 to run through a quote on my purchase that I pick up today. I was told that there is only 1 underwriter that can deal with F Types and they would call me back in 10 minutes.

Never heard back from them, so I went with LV.

Maybe Adrian Flux don't need the business anymore which must be nice.
2020 F Type Coupe 575 in Silicon Silver

Mikeyf
Posts: 49
Joined: Mon Apr 26, 2021 9:55 pm

Post by Mikeyf » Tue Aug 17, 2021 9:53 pm

i added details on their website over the weekend to get a quote. Not heard anything back yet - but not holding out any hope...
MY2015 R Coupe Black

DAN@ADRIAN FLUX
Posts: 24
Joined: Wed May 30, 2018 1:44 pm

Post by DAN@ADRIAN FLUX » Thu Aug 19, 2021 8:34 pm

Hi.
Did we come back to you with a quotation?
Regards,
Dan.

Edinburgh75
Posts: 20
Joined: Sat Aug 14, 2021 8:48 am

Post by Edinburgh75 » Fri Aug 20, 2021 12:49 pm

I never heard a thing. Online form completed last weekend and I called Monday morning to be told I would get a call back in 10 minutes.

You’ve definitely lost me as a customer. I’d recommend either making changes to your training or removing these posts from forums until you can respond to customers professionally. It’s reputation suicide to be carrying on like this.
2020 F Type Coupe 575 in Silicon Silver

DAN@ADRIAN FLUX
Posts: 24
Joined: Wed May 30, 2018 1:44 pm

Post by DAN@ADRIAN FLUX » Mon Aug 23, 2021 2:34 pm

Edinburgh75 wrote:
Fri Aug 20, 2021 12:49 pm
I never heard a thing. Online form completed last weekend and I called Monday morning to be told I would get a call back in 10 minutes.

You’ve definitely lost me as a customer. I’d recommend either making changes to your training or removing these posts from forums until you can respond to customers professionally. It’s reputation suicide to be carrying on like this.
Hi again,

Really sorry to learn of the issues you have been facing. In order for me to at least investigate on your behalf, could you please message me your full name/postcode or the registration number?

Rest assured once in my possession I can take-up with a customer service manager.

Regards,

Dan.

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