Use of this section

Forum for Jaguar Customer Relations
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Rob
Site Admin
Posts: 193
Joined: Mon Mar 31, 2014 3:38 pm

Post by Rob »

Jaguar are very kindly offering a presence on this site to try and help owners and potential owners with questions and issues that may arise.

There are some points to consider when using this section:

You should be polite and courteous to the team at all times. I know it can be frustrating when things go wrong but remember they are here to help.

They cannot immediately help with technical questions or faults but they will try to assist or will go away to get advice and recommendations from the Jaguar Group, as such any serious / urgent issues - The first point of call should always be your dealer.

The customer relations team are responsible for providing assistance here and many other places including Facebook and Twitter. Therefore responses from the team are not instant although obviously they will do their best to be here regularly. Please understand this and have patience with them.

Thanks for reading. :)

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