JamesOC wrote: ↑Wed Jun 03, 2020 9:19 pm
Getting to filter was easy, thanks for the info.
It was quite clean still, And definitely odourless; but I have given it a quick clean with the Dyson and wiped all round the air intake. So if smell returns, I’ll get one of the airbombs or the Normfest and give it a go.
Glad you’ve accessed the pollen filter and all seems ok.
If the issue still persists, remove the filter, re-secure the plastic lid and cover, then close the bonnet. Run the engine until it reaches normal operating temperature (approx 10 mins). With the air-con switched on, see if the smell still comes from the air vents when stopping and starting the car as this is when you have previously been noticing it.
If the smell has gone, you know it was caused by the filter which should then be replaced, but if not, try the Normfest air-con cleaner.
If all else fails to cure the problem, then being that your car is MY20 and you’ve only had it for approx seven weeks, perhaps you should take it back to the dealer for them to rectify?
Going forward, the Jaguar Service Schedule specifies that the pollen filter should be renewed every 24 months or 32,000 miles (whichever comes first).
Hope you get it sorted!