Page 2 of 4
Re: Major failure - advice
Posted: Thu Jul 26, 2018 11:36 am
by davidd
So what broke to send the piston into the plug?
Re: Major failure - advice
Posted: Thu Jul 26, 2018 12:06 pm
by Adam9618
That’s yet to be disclosed.
Big change from the intial “it’s a high pressure pump”
Re: Major failure - advice
Posted: Thu Jul 26, 2018 3:43 pm
by RRB
Dont mess around email the CEO of JLR you will get a reply quickly from his PA.....
Re: Major failure - advice
Posted: Thu Jul 26, 2018 4:22 pm
by Gasman2
Rod or cramk issue to make piston make contact with plug
Re: Major failure - advice
Posted: Fri Jul 27, 2018 6:48 am
by cj10jeeper
Adam9618 wrote: ↑Thu Jul 26, 2018 9:10 am
Hi all
I had been checking the oil weekly and had done it that day and showed 3/4 so all good there.
Had an update from garage that number 4 piston had hit a spark plug crushing it. Looks like a new engine.
Down side is now in dispute as they say there warrenty only covers 4K per claim which I do not accept.
I am in the uk by the way.
As I and others have said you should be seeking a full refund and return of the car and not pursue this route
You will end up with a huge financial loss claiming on an insurance based warranty
My advice is to stop posting on an open forum, seek legal advice and then reconnect with Jaguar
Re: Major failure - advice
Posted: Fri Jul 27, 2018 8:38 am
by Adam9618
Thanks all
Re: Major failure - advice
Posted: Fri Jul 27, 2018 9:00 am
by AdrianL
IMO this would be more down to JLR directly to fit a new engine, due to the miles, even if the dealer claimed the 4K from whoever issued / underwrote the warranty and the rest from JLR in goodwill , I think try and sort it first and only go the legal route as a last resort .
Re: Major failure - advice
Posted: Mon Aug 06, 2018 6:45 pm
by Adam9618
Hi all
Update if anyone interested. My jag is having a new engine which is actually being funded by jag themselves. Lots of failures under the bonnet caused by each other it seems. Feel I got a lemon but can’t wait to get it back!!
Re: Major failure - advice
Posted: Mon Aug 06, 2018 6:59 pm
by Alasdair63
Great news ,hopefully not to long before your back on the road.
Re: Major failure - advice
Posted: Tue Aug 07, 2018 7:33 am
by davidd
That's great news