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Sticky steering wheel controls

Posted: Sun Sep 23, 2018 7:18 pm
by Bogrotter
Had my car a couple of months now, generally delighted with it but one issue I have is the volume control on the steering wheel - it's hit and miss as to whether it alters the volume, it sometimes needs a hard poke.
Took it back to the dealer who gave me the usual bull dung that it was probably sticky as it hadn't been used for a while & it would get better with use.
This obviously didn't work (why do the dealers assume all customers are stupid?), has anyone had a similar problem? If so, can it be cleaned internally or does it need replacing?

Re: Sticky steering wheel controls

Posted: Tue Sep 25, 2018 6:04 pm
by ftype88
I have a similar issue which means i normally do the volume on the central console. mines older and i assumed it was OVERuse not underuse! fwd/back buttons work fine though. I guess it'd need a replacement!

Re: Sticky steering wheel controls

Posted: Thu Sep 27, 2018 10:50 pm
by Bogrotter
Mine maybe the same. Suppose I will have to enquire as to the replacement cost. Thanks

Re: Sticky steering wheel controls

Posted: Thu Oct 04, 2018 9:58 pm
by ajbh
Mine is the same, they have improved it a couple of times but it reverts....

Re: Sticky steering wheel controls

Posted: Sat Nov 28, 2020 7:00 pm
by NavigatorNI
I know this is an old thread, but I used to have this problem on my Mondeo. A squirt of electrical contact cleaner into the crack beside the buttons, then repeatedly pressing the buttons for a few minutes to "work-in" the contact cleaner, would cure the problem.