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Re: Service schedule and warranty

Posted: Wed Mar 25, 2020 10:13 am
by Derivative
gasgas wrote: Wed Mar 25, 2020 9:04 am lets hope the dealer doesn't go bust, so at least you can get your car back.

They don't own the car, I do.

Re: Service schedule and warranty

Posted: Wed Mar 25, 2020 5:10 pm
by badger
JurassicF wrote: Tue Mar 24, 2020 7:34 pm
badger wrote: Tue Mar 24, 2020 6:22 pm
badger wrote: Mon Mar 23, 2020 8:06 pm

which guy salmon was that? as i have my car in Maidstone at the moment going to be in all week. i know mot's will have a 3 month extension to 15 months so i would think warrantys will be the same.
well mine is stuck in guy salmon at Maidstone, but not all bad news as they gave me a demo car last Saturday, a lovely 19 plate 5.0 v8 R. :D shame i wont get to drive it much.
Lucky, maybe you can keep it for a few weeks before they reopen.
yep, spoke to them today and I wont be able to collect mine until the situation gets back to normal.

Re: Service schedule and warranty

Posted: Wed Mar 25, 2020 6:51 pm
by simpleR
MOT - 6 month extension
https://www.bbc.co.uk/news/business-52036333

Thats one issue resolved.

Re: Service schedule and warranty

Posted: Thu Mar 26, 2020 6:20 pm
by Derivative
I emailed Jaguar and they've taken a very reasonable approach with regard to the warranty situation.
I can relax for now (albeit without the car).

Re: Service schedule and warranty

Posted: Sat Mar 28, 2020 9:58 am
by JurassicF
Received the standard email about Coronavirus from JLR yesterday.
It has a link to all the dealers and there opening status.

Well mine, Matford Exeter is showing as open for servicing.

No it's not!

Re: Service schedule and warranty

Posted: Sat Mar 28, 2020 12:06 pm
by apr1962
Matlock in Exeter MOT'd mine yesterday, but I am classed as a critical worker. They were the nearest dealer I could find open. My MOT was due beef the 30th March deadline so the 6 month extension didn't apply to me.

Re: Service schedule and warranty

Posted: Sun Apr 05, 2020 7:36 pm
by JurassicF
Just had an email allowing me to book a June service from Matford Exeter, so hopefully they should be open by then.

Re: Service schedule and warranty

Posted: Tue May 12, 2020 12:29 pm
by KenC
Booking my car in before lockdown has paid off as my car's first service was completed this morning as planned. I was fearful right up to yesterday that it would have been cancelled so am very relieved and happy.

Re: Service schedule and warranty

Posted: Wed May 13, 2020 9:35 pm
by badger
badger wrote: Wed Mar 25, 2020 5:10 pm
JurassicF wrote: Tue Mar 24, 2020 7:34 pm
badger wrote: Tue Mar 24, 2020 6:22 pm

well mine is stuck in guy salmon at Maidstone, but not all bad news as they gave me a demo car last Saturday, a lovely 19 plate 5.0 v8 R. :D shame i wont get to drive it much.
Lucky, maybe you can keep it for a few weeks before they reopen.
yep, spoke to them today and I wont be able to collect mine until the situation gets back to normal.
will be picking my car back up tomorrow after its been in dealers since 23rd of march, its been a long 7 weeks. will be going to detailers as soon as he can fit it in.

Re: Service schedule and warranty

Posted: Wed May 13, 2020 10:52 pm
by simpleR
My 3rd service and 1st MOT next week has been moved back to 8th July. Have been told not to worry about warranty work or any issues arising because all covered.

Other than the car saying 0 miles to service I'm back at work and on the road everyday.